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How to view my orders?

If you are a registered member you can view your orders on My Orders page.

Posted in Buying by Frankly Deals
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Returns and Refunds

We encourage all buyers to review deal terms before buying any deals. Please review return and refund policy on each deal page outlined by seller. You may return most items within 30 of days of delivery date. You will get a full refund if your order does not arrive within the delivery time. You will get a refund if your item ... . A: Return it and get a full refund, or B: Get a partial refund and keep the item. Buyer pays return shipping and restocking fee may apply.

Posted in Buying by Frankly Deals
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Do I need to create an account to buy a deal?

No. Creating an account is optional to buy a deal. You can buy any deal without creating an account with us. However we suggest you to create an account to view your invoices, connect with other members, make comments, submit deals and become a part of growing community.

Posted in Buying by Frankly Deals
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How to buy deals?

Visit deal page and click on BUY NOW button to go to checkout page to buy a deal.

Posted in Buying by Frankly Deals
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How to contact sellers?

Click on seller title to go seller's profile page. Click on send private message.

Posted in Buying by Frankly Deals
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How to prepare content for a deal?

Provide all of the requested information on "submit deal" page. Here are few tips- Get high quality picture for your item. Choose very exciting title for your item. Provide as much as information possible including item details, item type, digital delivery details if applicable. Provide terms, conditions, refund policy and so on. Submit Business name, address, email and phone no.

Posted in Selling by Frankly Deals
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How to create a free account?

Click on the login link on top right and select register button to register for FREE. or Click here to register now.

Posted in Account Help by Frankly Deals
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How to log in to my account?

Click on login link on top right and enter your email or username and password to login. or Click here to login now.

Posted in Account Help by Frankly Deals
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How to reset my password?

Click on login link on top right. Click on login button. Once you are on login form, click on link "I forgot my password". Enter your email or username to reset your password. For strong security, you will receive a code via email. Click on the link in email and enter passcode, Upon code verification you will receive a new password via email. Use new password to login to your account and change your password.

Posted in Account Help by Frankly Deals
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Is it FREE to create an account?

Of course. Its FREE and always will be.

Posted in Account Help by Frankly Deals
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Do i need separate account for each site or topic?

No. You can use same username and password to login to use any site. Once you are logged into one site you will be logged into every site automatically.

Posted in Account Help by Frankly Deals
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How to submit a new deal?

Create a free account and enter necessary details on your profile page to start selling. Its free to submit deals. You can add description, pictures, price, terms and refund policy for your deals.

Posted in Selling by Frankly Deals
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How to view your active deals, replies and blog posts

Go to your account page and click on related tab.

Posted in Account Help by Frankly Deals
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How to view my active deals?

Go to your account page. Click on "My Deals" Tab.

Posted in Selling by Frankly Deals
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How to get notified if someone comments on my deal?

Select checkbox below the “Submit Deal” to get updates when someone replies to your deal or comment.

Posted in Selling by Frankly Deals
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How to search for deals?

Use search form below navigation menu to search deals. You can also use sidebar search box to search deals.

Posted in Buying by Frankly Deals
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How to report or flag a deal or a post?

Click on flag button below the post to report spam or inappropriate comments or posts.

Posted in General Topics by Frankly Deals
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How to share deal on social network?

Click on social media buttons below the deal to share a deal instantly on major social networks.

Posted in General Topics by Frankly Deals
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How to upvote and downvote a deal?

Click on up arrow next to a deal or a comment to upvote a deal or a comment to help others know your opinion. You can also use down arrow to downvote a deal or a comment.

Posted in General Topics by Frankly Deals
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How to contact other members?

Visit member profile and click on send private message button to send a private message.

Posted in General Topics by Frankly Deals
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How to comment on deals?

If you want to reply to any of the deals on the site, you can do so by clicking on button “ Reply To This Deal” and filling out the comment form.

Posted in General Topics by Frankly Deals
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How to contact customer service?

Click here to get in touch with us.

Posted in General Topics by Frankly Deals
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