Help -

Account Help

How to create an account?

Click on the create an account button on the top of the page to create a free account.

 

How to reset password?

Click on log in link on the top of the page. Click on lost password and enter your email. You will receive a link to reset your password. You can also reset your password from my account page or click here.

 

Buyers FAQ

How to download purchased items?

Log in to your account and go to downloads section to download your items.

 

How to contact seller?

Fill out the contact form on description page to contact seller directly.

 

How to contact customer support?

Click here to contact customer support. 

 

 

 

What If I need help with installing and setting up purchased items?

We can help you with installing and setting up your items for additional fee. Click to here to learn more.

 

 

 

 

Sellers FAQ

How to sell an item?

Register for free account.  Go to my account page > My Shop >. Fill out shop details and submit it for review. Once your shop is approved you can start listing items from your account dashboard. 

List your item now.

How to prepare content for an item?

Provide all of the requested information on "add item" page.

Here are few tips-

  • Get high quality picture for your item.
  • Choose very exciting title for your item.
  • Provide as much as information possible including item details, item type, digital delivery details if applicable.
  • Provide terms, conditions, refund policy and so on.
  • Submit Business name, address, email and phone no.
  • Please contact us if you need help preparing your item.

 

What type of item is accepted ?

Any kind of digital product or service item may be submitted. We do not allow illegal or adult content items.

 

How many items can I submit at a time?

You can submit unlimited items, but we recommended managing number of items that your business can handle at a time.

 

How much does it cost to publish an item?

There is no charge to submit item on www.franklydeals.com.